Shipping & Returns


Shipping

If your order is placed before 3pm, we will aim to despatch it on the same day using Royal Mail.

We will email you to let you know it's on its way.

Orders placed after 3pm will be sent on the next working day.

All times listed are estimates and are not guaranteed.

For guaranteed Next Day delivery, your order needs to be placed before 3pm.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To request a return, please click here

In some circumstances, only partial refunds are granted (if applicable):

Any item not in its original condition, damaged or missing parts for reasons not due to our error Any item that is returned more than 28 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

If you want to return your item for any other reason i.e. change off mind a restocking fee will be applied to the refund.

For any issues or concerns please contact us